Reference

How phstarwin Handles Your Personal Information

Your account data belongs to you — we collect only what we need to run your phstarwin account safely, process transactions through GCash, Maya, and InstaPay, and keep your session secure.

Account data protectedGCash, Maya, InstaPay transaction privacyYour right to access or delete dataPhilippines-resident coverageClear contact path for data requests
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phstarwin How phstarwin Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling You Can Actually Check

Security at the account level is not just a checkbox. Every login on phstarwin uses an OTP sent to your registered number, so no session opens without a step you control. Transaction records tied to GCash, Maya, or InstaPay are stored in encrypted form and never shared with third-party advertisers. Here is what we do across the four areas that matter most to your privacy.

Account Security

Every login requires OTP confirmation to your registered Philippine mobile number. This means even if someone has your password, they cannot open your session without physical access to your phone.

Cookie and Session Data

We use session cookies to keep you logged in across the lobby, remember your language setting, and track which game page you were on last. You can clear cookies through your browser or mobile settings without losing your account.

Data Retention Policy

Account data is kept for as long as your account is active. If you close your account, we retain only the transaction records required under applicable Philippines regulations, then delete the rest on schedule.

Your Right to Correct or Remove

You can request a full export of your stored data or ask us to correct inaccurate details at any time. Deletion requests are processed after identity verification through your registered GCash or Maya mobile number.

DATA REQUEST CONTACTS

Reach Us About Your Privacy

Have a question about your stored data, need to correct an account detail, or want to submit a deletion request? These are the three direct paths to our data and support teams. We aim to acknowledge data-specific requests within one business day and resolve them as quickly as the verification process allows.

Live Chat Open the chat widget from any page while logged in. Describe your data concern and our support team will route it to the correct team member.
Email — Data Requests Send a written request to our data team via the email address listed in your account settings under Privacy. Include your registered mobile number for verification.
Account Settings Panel Go to Settings, then Privacy on the phstarwin mobile site or desktop. You can review stored profile details and submit a correction directly from that page.

Common Questions About Your Data on phstarwin

These are the questions our account holders ask most often about how their personal information is used, stored, and removed. If your question is not here, reach us through live chat or the email address in your account settings.

No. PIN authentication stays entirely inside your GCash or Maya app. We receive only the transaction reference number and the wallet name linked to that transfer — never your PIN or full account credentials.

Only you and authorised internal team members with a verified account-review reason can access your transaction records. We do not sell or share your payment history with third-party marketers or advertisers.

Go to Settings, then Privacy, and submit a Data Export request. Alternatively, email the data team using the address shown there. We verify your identity via your registered mobile number before sending the export.

Yes. Submit a deletion request through the Privacy section of your account settings or by email. We remove your profile data after verification, keeping only the transaction records required by applicable Philippines law.

We use session cookies for login continuity and preference storage — for example, keeping your lobby position after you switch between GCash funding and the game page. You can clear or block them in your browser settings without losing your account.

Yes, the same policy applies across all access points — mobile site, any app version, and desktop — for eligible players in the Philippines where local law permits access. Your data rights are the same regardless of device or city.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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